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  •   I departed from Milan on April 21st. We were very aware of the disruption caused by the closure of air space: we had access to English language newspapers, text messages and the Internet. I have twice been stranded and in both cases had to solve my own problems and be out of pocket when a particular airline would not comply with legislation.  I would like to tell you and your staff how grateful I am to them; no company has ever impressed me more in the way they handled a problem. Your local agency and tour guide were outstanding. They were convincingly reassuring, truthful and supportive. I was impressed with the handling of the problem but what impressed me even more was your speed and flexibility as circumstances changed. This was my first trip with your company but in future your website will be my first port of call when I am choosing a holiday.
       Lake Como, St Moritz & Milan Mary
  •   I had a tremendous time during the whole trip. Our guide Sam was exceptional and his knowledge and enthusiasm made all the excursions very enjoyable. For each excursion he was able to take us to parts of the Temples we would never have found and still allowed us plenty of time to explore on our own. The hotels used were of a high quality and the Nile cruise on the Beau Soliel was like a dream. Even now, some two months later, I still think of sailing along watching people living as they have for hundreds of years! I would have no hesitation recommending this trip to any of my friends and will look out for other Travel Department holidays in the future. Thank you.
       Egypt (Including Cairo, Valley of the Kings, Nile Cruise & Hurghada) (From Belfast) Michael
  •   I would just like to say that it was a thoroughly enjoyable holiday. The hotel was superb, one of the nicest I've ever stayed in, the excursions were really good and the guide was great. He was very knowledgeable and interesting and obviously loved what he did. Looking forward to many more trips with The Travel Department!
       Carcassonne Noelle
  •   The experience was most enjoyable from the booking all the way through to when we arrived back in Bristol. The hotel accommodation and food was very good, and the friendly attitude of the hotel staff made the stay excellent. I would also like to thank the tour guides who accompanied us during the stay. Their professionalism and enthusiasm did both themselves and your organisation great credit. Their knowledge and passion for Italy was obvious, and it’s a shame that we could not have stayed longer to absorb some more! This is the first escorted holiday we have been on and I enjoyed every moment of it. Many thanks to you and your team.   Lake Como, St Moritz & Milan (From Bristol) Robert
  •   This trip was super – a great atmosphere, a brilliant guide, lots of very interesting tours and a nice hotel with lovely food. Great value all round! Congratulations and keep up the good work. Have recommended your trips to lots of people. Really looking forward to the next one!
       Estoril Natalie
  •   I would like to commend the organisation of the trip to Istanbul. My husband and I really enjoyed the experience. The hotel was a very good choice as it was in a central position, good standard and on a lively (but not noisy) street. I would particularly like to recommend the continued use of your guide, Mecit Bogday. He had a wide knowledge of art and history and a good way of imparting it. He had a pleasant, and not intrusive manner, and a good sense of humour. Istanbul is truly a wonderful city.
      Istanbul Isabella
  •   I have to say my girlfriend and myself were both very impressed with your company and we both had a great holiday. Everything was spot on; from the hotel, the tour guide and the bus pick up and collection. We are both looking forward to going on another ‘Travel Department holiday’ in the future. Many thanks and keep up the good work!
       Nice & The Cote D'Azur David
  •   I feel compelled to contact you personally to convey my heartfelt thanks for providing the basis for one of the most enjoyable holidays I have ever had. The professionalism shown by your staff both in the UK and your representatives in Italy was of the highest standard and is to be highly commended. As for the holiday itself I cannot fault anything - the Hotel Gardesana was superb as were the staff in all aspects. The tours were exceptional and a special thanks has to go to our tour guide, Martin, for his superb knowledge of the area and for just being an ace guy. A big thanks to all responsible for putting together an amazing package for the holiday to Lake Garda which I have already highly recommended to a number of my friends. You can rest assured that I will most definitely use your company in the future. Keep up the excellent work!   Lake Garda, Venice & Verona (From Edinburgh) Kenny
  •   I would like to inform you that my recent holiday was a most enjoyable trip and great value for money. The hotel, flights and transfers were excellent. In particular I would like to point out that the guide, Marina Masci, was outstanding. She was both knowledgeable and was very helpful throughout the holiday. Well done to The Travel Department and Marina Masci. I am looking forward to our next trip with you!
       Rome, Pompei & Capri

    Anthony
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    I wanted to commend you on a superb holiday! I especially wanted to comment on our English tour guide, Michael. His historical knowledge along with his organizational skills and sheer enthusiasm were second to none. Michael happily went that "extra mile" to ensure a great holiday was had by everyone on the tour; he couldn't have been more accommodating.

       Highlights of Andalucia

    Emma
  •   Just want to say a big thank you for a wonderful tour of Athens. Yet again the hotel, tour guide, coach driver were all outstanding. We really enjoyed our stay in Athens and got to see so much, and learn such a lot from our highly informative guide Maria. Well done to everyone.
       Athens Thomas
  •   I just wish to thank you for the excellent tour. Everything was organised so professionally, the hotel was first class and the staff there were very helpful. Our tour guide, Gloria, was very pleasant, very helpful and had a great knowledge of everywhere we toured. This is my second trip with your company and I would definitely travel with you again.    Costa Brava and Barcelona Anna Marie
  •   My friends and I are just back from a wonderful trip to China and have to congratulate you on the excellent planning and organization which went into this holiday. The guides you chose in each city were excellent and so very friendly. Noya looked after us extremely well - nothing was too much trouble for him. We look forward to travelling with your company again.   Shanghai, Xi'an & Beijing (From Belfast) Edith
  •   This was our third time to travel with you and everything was great. The food in the hotel was the best we ever had on holiday. Our tour guide Roberto was great. He got the balance just right, not making us weary with too much information, and our driver was a wonderful careful driver. Once again many thanks for a well organised holiday.
       Madeira Elizabeth
  •   We recently returned from a most enjoyable holiday. The itinerary, hotels and places of interest were superbly arranged. I particularly liked the stay on Martha's Vineyard and the real 'away from it all' atmosphere. I would also like to commend our superb guide who is a true professional at the business. She could not have been more attentive and considerate. This was our third holiday with the Travel Department and hopefully there will be many more. Many thanks to you all and long may you continue providing excellent holidays at reasonable prices.
       New England Coast & Islands Walter
  •   Thanks for an excellent trip to Prague,Vienna & Budapest. All guides were super, but specially Lazslo who looked after us in Vienna and Budapest-entertaining, informative and caring. We will use Travel Department again.
       Prague,Vienna & Budapest Dean
  •   I would like to record my appreciation to your company after having returned from a fantastic holiday.  What can I say - it was just perfect from start to finish. This was our first cruise and the first time we booked through you, and we are more than impressed. Thank you for a very memorable trip.
       Lake Garda & Mediterranean Cruise Prescot & Marie
  •   My friends and I have just returned from our week in Lake Garda and I feel I must write and say how very much we enjoyed this wonderful holiday. In particular our guide Patricia was absolutely marvellous, not only in the amount of information she gave us but her personality and interest in each of the party was amazing, as was her command of English! We especially enjoyed the optional tour up in the mountains - the scenery was absolutely breathtaking and we were so fortunate to get a beautiful day for the trip. This is the second trip we have made with your company and I must say your organization is excellent!
       Lake Garda, Venice & Verona (From Belfast) Edith
  •   Just a short note to extend a big compliment to all at The Travel Department for the wonderful Bordeaux Wine Holiday. Credit must go to Mitchell & Son Wine Merchants for their hospitality and welcome given to everyone on the trip. Mr and Mrs Mitchell are very good ambassadors on your behalf and the group were excellent. I have great memories from my trip and no doubt I shall be travelling with The Travel Department again. I have no hesitation in recommending you as the highest regard in your professional ability to organise.
       Bordeaux Wine Tour Peter
  •   Just returned from the most wonderful trip we have ever had.  The whole tour from day one to the last day was one long party.  The Navigator of the Seas was such an experience and all our guides were wonderful, as always with The Travel Department. Thanks again and keep up the great trips.
       Mediterranean Cruise Beth and Thomas
  •   I'd like to let you know how much I enjoyed my trip to Thailand. The hotels were fabulous, especially in Hua Hin; it was out of this world! The staff were wonderful – falling over themselves to help us! Our guide made the holiday for everybody. He was very diligent, conscientious and helpful in every area and took a personal interest in everyone, which I really appreciated as I was on my own. This is my third trip with The Travel Department and it certainly won’t be my last!
       Thailand Marian
  •   I would just like to let you know how much I enjoyed my recent trip to Bruges, from the very moment we reached Brussels everything went exceptionally well.  The hotel "Oud Huis De Peellaert" was excellent, very clean, comfortable and excellent friendly and efficient staff.  Our guide for the walking tour "Diedrick" was terrific, very informative and humourous. Thank you for organising the trip, looking forward to my next one with The Travel Department!
       Bruges Audrey
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    Just back from our second trip with the Travel Department. This time it was Beijing and what a wonderful experience. Thank you for making our holiday so great. Our Guide May Yu was brilliant, available to us at all times and even brought us to Mass. We had never stayed in such a lovely hotel before. Our family's ages ranged from eleven to sixty four and we all enjoyed this holiday. Everything was perfect. Looking forward to travelling with you again in the future.

     

       Beijing Oliver & Marie
  •   Many thanks for a most enjoyable holiday in Estoril. The tours, hotel and guide were outstanding. We will definitely travel with you again.   Estoril Maureen & Frank
  •   I just returned from my first holiday with The Travel Department. It was the best holiday I have ever had, our guide was brilliant, the Hotel Portici was lovely and the staff were great. I will be booking with The Travel Department for my next holiday.
       Lake Garda Diane
  •   My wife and I throughly enjoyed this holiday and in particular our guide Ennio and driver Antonio. These two made the holiday, they were simply first class, warm, considerate, informative and helpful beyond the call of duty. Ennio was wonderful, no request was too much for him.
       Rome, Pompei & Capri B.J.
  •   My wife and I would like to tell you how pleased we were with our holiday to Lake Garda. We enjoyed everything from beginning to end. The hotel staff were excellent and our trips with a guide were superb.
      Lake Garda Doreen & Graham
  •   Recently my wife  and I travelled to Beijing with the Travel Department. We returned last Thursday.
    It’s not often that we write to travel companies, but this time differs. We had an excellent experience with your company on this occasion and we would like to thank you personally. The holiday overall was a great success for the trips, the food and last but not least our guide David Lee. My wife and myself are very fortunate as we are able to travel many times per year and we know that guide quality can differ greatly. On this occasion though David was polite, professional, knowledgeable and above all else sincere. You have a good man there and I hope you appreciate him as an excellent ambassador for China and for your company. He literally “made” our holiday for us. Again, thank you for a great trip and we would not hesitate to use you again or to recommend you to anyone.



       Beijing Gordon and Linda, Glasgow