We receive great feedback from our customers by letter and email everyday. Thank-you to all who take the time to write in with comments, it is great to get feedback and it allows us to continue to improve our service and offerings.
Here’s a selection of some of the great feedback we have recently received:
Just back from our second trip with the Travel Department. This time it was Beijing and what a wonderful experience. Thank you for making our holiday so great. Our Guide May Yu was brilliant, available to us at all times and even brought us to Mass! We had never stayed in such a lovely hotel before. Our family's ages range from eleven to sixty four and we all enjoyed this holiday. Everything was perfect.
Looking forward to travelling with you again in the future.
Oliver, Marie and family
Dear Catherine
Just arrived back on Tuesday last after a fantastic holiday. I must compliment Alex our rep for the tour, he was absolutely fantastic. He at all times out stepped the call of duty in the way he cared for everybody. Our every need was met and his sense of fun and wit had us laughing all the way. I know I speak for the entire group in taking our hats off to him as been the very best rep we ever had. Franco the jolly smiling coach driver did everything to help us and took care of our luggage and even supplied us with ice cold water!
Again thanks for the lovely holiday.
Josephine and party
Hi Guys!
Just to say “thank you" and also to say that we had a marvellous time in Riva with the tours etc. We returned last night and must say that everything was organised very well and on time. The Couriers were excellent. Hotel Liberty is ideally situated. The Staff were most pleasant and helpful at all times.
Riva was to us the most wonderful place we have been or seen and we have been to numerous other places in the past. Praise for "The Travel Department" was every where, not just for prices and package, but for the efficiency experienced. We enjoyed the Opera "Carmen" on Thursday despite returning to the Hotel after 3.a.m.!!
Renewed thanks and every success
Sincerely,
David and Caroline
Many thanks for a most enjoyable holiday in Estoril. The tours, hotel and tour guide were outstanding. We should be grateful if you would keep us informed of your offers in the future as we will most definitely travel with you again.
Deirdre and Frank
Just returned from Cape Town holiday, absolutely fantastic, excellent idea to have every second day free, hotel fabulous, our courier and coach driver Hugh and Arlene were brilliant
Please keep me informed of any upcoming packages
Regards
Mary
Hi to All in the Travel Department,
Just want to say a big thank you for a wonderful tour of Athens. Yet again the hotel, tour guide, coach driver were all outstanding. We really enjoyed our stay in Athens and got to see so much, and learn such a lot from our highly informative guide Maria.
Well done to everyone.
Thomas
We have just returned from a trip to Italy (Sorrento-Rome) and it was one of the best holidays we have been on. We had a brill time and we did and saw so much. We would never have managed it on our own. Everything was organized from the minute we stepped of the plane in Naples to when we checked back into airport when returning home. It was a fantastic fun filled holiday and we loved every bit of it. So thanks from the Murray family in Dublin we can't wait for our next holiday with the Travel Department.
Hi All at the Travel Department,
We have just returned form Krakow and had a wonderful time. The Hotel was lovely and the staff very friendly, our tour guide was brilliant and added greatly to our enjoyment of all the tours. We look forward to our next adventure with you and will recommend the travel department to all our friends. Thank you for the great service and hassle free travel.
Kind regards
Joan and Kieran
Hi there,
I have just returned from a holiday in Spain which was booked through The Travel Department, visiting both Seville & Granada. I wanted to commend you on a superb holiday!
I especially wanted to comment on our English tour guide, "Michael", who was with us from our 2nd day in Seville through to the last day of our holiday. His historical knowledge along with his organizational skills and sheer enthusiasm were second to none. Michael happily went that "extra mile" to ensure a great holiday was had by everyone on the tour; he couldn't have been more accommodating.
Kind regards
Emma
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